Privacy Policy

Hey Bazi Privacy Policy — Your data is protected

Hey Bazi places the highest priority on protecting users' personal data. This Privacy Policy explains what data we collect, how we use it, and what rights you have.

Last updated: January 2026

Our privacy commitment

See how your data is kept safe on hey bazi — at a glance.

SSL Encryption Protection

All transactions and personal data on the hey bazi platform are protected by 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access.

Your data is never sold

Hey bazi never sells your personal information to third parties. Your name, phone number, or email will never be shared with any advertising agency.

You're in control

Hey bazi users can view, correct, or request deletion of their stored data at any time. You have full rights over your own information.

Secure data storage

Hey Bazi's servers operate in accordance with international security protocols. Regular security audits and penetration testing are conducted.

Cookie Transparency

Hey bazi clearly states which cookies are used and why. You can manage cookies at any time through your browser settings.

Compliance with International Standards

Hey bazi's privacy policy is built to international data protection standards. Every step — from collection to deletion — is governed and controlled.

Important: By using the Hey Bazi platform, you agree to this Privacy Policy. Please read it in full.

1. Introduction

Hey Bazi (heybazi.net) is an internationally standards-compliant online Sports Betting and gaming platform serving users in Bangladesh and South Asia. We believe that user privacy is a fundamental right, which is why Hey Bazi's Privacy Policy has been built on the highest standards of transparency and accountability.

This privacy policy outlines what information hey bazi collects, why it is collected, how it is stored, what steps are taken to protect it, and what rights you have over your own data.

By registering, logging in, or using any service on the hey bazi platform, you are considered to have accepted this privacy policy. For any questions, contact us at support@heybazi.net.

2. What data we collect

Hey Bazi collects various types of data to provide its services. This data comes from three main sources: information you provide directly, data collected automatically while you use the platform, and information from third-party verification services.

Data Type Example Purpose of Collection
Identity information Name, date of birth, NID number KYC verification & account security
Contact information Email, phone number, address Account communications & notifications
Financial information BKash/Nagad number, transaction history Payment processing & fraud prevention
Technical Information IP address, browser, and device information Security and service improvement
Usage data Betting history, login times, game preferences Delivering a personalized experience

Hey bazi collects only the information it needs — nothing more. Sensitive data such as health information, religious identity, or political views is never collected.

When you first visit the hey bazi site, a cookie consent notice is displayed. If you decline, non-essential cookies are not collected.

3. How Collected Information Is Used

Hey bazi uses the data it collects strictly for defined purposes. No information is used beyond its intended scope.

  • Account management: For registration, login, password reset, and account verification.
  • Payment Processing: Financial information is used to securely process deposits and withdrawals.
  • KYC & AML compliance: To verify identity in compliance with international anti-money laundering regulations.
  • Customer support: To resolve your issues and manage support tickets.
  • Platform improvement: To understand which features are most used and improve our services accordingly.
  • Promotional communications: With your consent, to send you relevant offers and bonus notifications.
  • Fraud prevention: To detect suspicious activity and ensure platform security.
  • Legal compliance: To respond to lawful requests from authorities.

Hey Bazi may use your data for automated decision-making — for example, suspending an account when unusual transaction patterns are detected. You have the right to appeal any such decision.

4. Who Your Information Is Shared With

Hey bazi never sells your personal data. However, in certain circumstances, limited information may be shared with trusted third parties.

  • Payment processors: Solely to process transactions with bKash, Nagad, and banking partners.
  • KYC Verification Services: With approved third-party services for identity verification.
  • Technology service providers: Hosting and cloud service providers bound by confidentiality agreements with Hey Bazi.
  • Law enforcement agencies: In response to a court order or valid legal request.
  • Business changes: To the new owner in the event of a business merger or acquisition involving Hey Bazi.

Outside of the purposes stated above, your data is never shared with third parties. Hey Bazi maintains separate privacy agreements with all third-party partners.

Hey Bazi never shares your information with advertising networks or data brokers.

5. Cookie Policy

The Hey Bazi website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve platform functionality.

Cookie type Purpose Required?
Essential cookies Maintaining login sessions and security tokens Yes
Functional Cookies Remembering language preferences and UI settings No
Analytics cookies Platform usage statistics collection No
Marketing cookies Showing relevant promotions No

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some Hey Bazi features to not work properly.

6. Our data protection measures

Hey Bazi applies multiple layers of security to protect your data — enforcing strict measures at both the technical and organizational level.

  • 256-bit SSL/TLS encryption: Every data transfer takes place over an encrypted connection.
  • Data encryption at rest: All sensitive data stored on our servers is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account access.
  • Regular security audits: Systems are audited by independent experts.
  • Access control: Only authorized personnel have access to specific data.
  • Breach response plan: In the event of a data breach, users will be notified within 72 hours.

No system on the internet is 100% secure. Keep your password strong and never share it with anyone. Hey Bazi will never ask for your password by email or phone.

7. How long we retain your data

Hey bazi retains your data only for as long as necessary to provide services and meet legal obligations.

  • Active account data: For as long as the account remains active.
  • KYC documents: Up to 5 years after account closure (as required by law).
  • Transaction records: Up to 7 years (as required by financial regulatory guidelines).
  • Browsing Logs: Up to 90 days.
  • Support ticket information: Up to 2 years after resolution.

Once the retention period ends, hey bazi securely deletes or anonymizes your data. Aggregated statistical data may be retained for research purposes after personal information has been removed.

8. Your Data Rights

Every registered member on Hey Bazi has the following rights over their personal data. To exercise any of these rights, contact us at support@heybazi.net.

Right of access

You have the right to know what information Hey Bazi holds about you and to request a copy of it.

Right to rectification

You may request correction of any inaccurate or incomplete information.

Right to erasure

You may request deletion of your data where no legal obligation requires it to be retained.

Right to restriction of processing

You may request that the use of your data for specific purposes be temporarily restricted.

Right to data portability

You can export your data in a machine-readable format.

Right to object

You may object to your data being used for marketing or profiling purposes.

hey bazi will respond to rights requests within 30 days. For complex cases, an additional 60 days may be required, but you will be notified in advance.

9. Protection of minors' data

Hey bazi is an adult platform and is strictly prohibited for anyone under 18. hey bazi does not knowingly collect any information from minors.

Age verification is mandatory at registration. If an underage user is found to have created an account, it is immediately closed and all associated data is deleted.

  • Date of birth verification is mandatory at registration.
  • Age is re-verified during the KYC process.
  • If parents have concerns, they can reach us at support@heybazi.net.

10. Changes to the Privacy Policy

Hey Bazi may update this Privacy Policy as needed. Any changes take effect immediately upon being published on this page. For significant updates, advance notice will be sent to your registered email.

  • The "Last Updated" date at the top of the page will always reflect the most recent version.
  • You will be notified by email 30 days before any major changes.
  • Continued use of the service after any changes constitutes acceptance of the updated policy.
  • If you do not agree with the policy, you may request to close your account.

An archived version of the latest policy is always kept on file. Contact support if you would like to view a previous version.

11. Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact Hey Bazi's data protection team directly.

  • Email: support@heybazi.net
  • In the subject line, write: "Privacy Request" or "Data Protection"
  • Response time: 3–5 business days

Including your account email and registered phone number with your request will help us respond faster. Hey Bazi takes every privacy-related request seriously and handles each one with full transparency.

Join a safe and trusted platform

Your data is safe with Hey Bazi. Register now and enjoy a secure betting experience.

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